Vantage Appliances Inc.



Extended Warranties worth the cost?

I often get asked extended warranty worth the cost? The fact is if you like insurance, if you feel more insurance is better then you will like and extended warranty.

My personal opinion is that extended warranties should be called insurance plans. Why?

  1. Almost all extended warranties are provided by third party insurance companies not the manufactures who made the product.

   2. Extended warranty companies do not have use the manufactures authorized service providers. So the customer may not get the same level of service their appliance deserves.

  3. All extended warranty providers require customers to call them prior to booking service. The customer will talk to an ‘adjuster’ who evaluate their ‘claim’ and dispatch a service provider if they feel the complaint warrants service.

   4. All extended warranty providers require estimates over a certain dollar figure. Makes sense of course, the problem is that this almost certainly requires two trips to repair your appliance.

If you do choose an extended warranty make sure you find out who the provider is and get all the contact information at the time of purchase. Ask if they use manufacture’s authorized service. Ask what is there pre-authorized repair limit. You may not get an honest answer but you might also like to know how quickly they pay service companies after the completion. The answers to these questions might tell what kind of service you can expect from your extended warranty.

In the spirit of full disclosure we at Vantage Appliances Inc. Would like you to know that we do not accept service requests from extended warranty companies.